Logo, The RightShore Group - Call Center

Outsourcing Services

Consulting Services

Managed Services


Many call centers lack the resources or latest technologies to effectively manage key elements of their operations. The RightShore Group can extend our technologies and expertise to supplement your efforts and fill those gaps. Leveraging best of breed technologies and years of experience in the key operational disciplines the RightShore Group can provide the following managed services:

Quality Monitoring

Workforce Management

Data Analytics

Knowledgebase Management

Employee Engagement

Six Sigma Projects