Logo, The RightShore Group - Call Center

Domain & Industry Expertise:

The members of the RightShore Group network bring tremendous domain and industry expertise to every project. Across our centers we have a track record of success supporting all major industries and the majority of customer engagement interactions in every geography that we operate.

Industries served include:

Communications

Media & Entertainment

Technology

Financial Services

Financial Services

Manufacturing

Healthcare

Travel & Transport

Transaction types supported include:

Customer Service

Technical Support

Direct Response

InboundSales

Outbound Sales

eMail Response

Chat

Chat

Leadership & Employee First Philosophy

Every center in our network has senior leadership with with a depth and breadth of industry and operational experience. The majority of our centers are run by senior executives who left Tier I providers to lead their own operations with a philosophy and culture that puts front line Team Members first so they can represent your brand the way you would.

Operational Experience & Expertise

From running your outsourced program to analysing your customer support operations count on the RightShore Group to bring a range and depth of operational experience and expertise in the art of customer engagement. Our consultants and operational leads represent some of the most experienced resources in the call center industry with decades of experience in developing and managing world class customer experience management programs.